Ongoing app maintenance and support
Keepport Care Plans keep iOS and Android apps updated, compliant and monitored for a flat fee, starting at $299 a month with a named engineer and a 24-hour critical response. Apple and Google ship a major OS every year and change store rules several times a year; an app nobody maintains breaks or gets removed. Care Plans cover the updates, the monitoring and the small changes. Every app we build is on a care plan: three-month minimum, then monthly, billed monthly or annually.
What's included
Essential (2 hours, 24-hour critical response), Growth (8 hours, 8-hour response, most popular), Partner (20 hours, 4-hour response). Every app we build is on a care plan. Three-month minimum, then monthly. Bill monthly or annually; annual prepay: two months free.
- iOS and Android OS updates and SDK upgrades
- App Store and Google Play compliance and re-submission
- Crash, uptime and backend monitoring
- Security patches and dependency updates
- Small changes within the plan hours
- Quarterly or monthly health report
- A named engineer who knows your app
- First 14 days refundable
Not included
- New features or redesigns beyond plan hours (quoted separately)
- Large migrations or full rebuilds
- Third-party service fees
How it works
Onboard
We take over the repository, store accounts and monitoring in the first week.
Monitor
Crashes, uptime and store notices are watched daily. Critical issues are fixed within the response time.
Update
Every OS release and store rule change is applied before it affects your users.
Improve
Plan hours go to the small changes your customers ask for, prioritized in a monthly or quarterly call.
Written scope within two business days of the first call. No obligation.
Questions business owners ask us
If yours is not here, call. It is faster than a form.
How much does app maintenance cost?
Why does an app need monthly maintenance?
Can you maintain an app you did not build?
What counts as a critical issue?
Can I cancel?
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